Customer Driven Transformation
Digital transformation is exponentially impacting our world. Digital business models are revolutionizing market dynamics and heavily influencing customer experience. However, many companies have begun their digital transformation journey with isolated efforts and projects. This approach has created silos of information and processes. Fragmentation not only increases operational complexity, but it also creates an inconsistent customer experience and when your customer is the main driver of so many business initiatives, it’s vital to deliver a positive and consistent customer interaction.
Bearing this in mind and seeing the imminent need to approach digital transformation as a journey and not a destination, Mobitech Integrated Solutions, an Egyptian L.L.C was born serving entities in Egypt and the MENA region in their digital transformation journey and information technology needs.